Earlier Program

Maya Warisan Sdn. Bhd. (MWSB) is a company with its headquarters in Malacca. MWSB concentrates on holiday packages to promote more tourists to come to Malacca through the water recreational concept. On 1st July 2000, the Maya program was first launched where all the water recreational outlets in Malacca and its vicinity were merged into one "cocoon" group to attract tourist to spend their holidays individually or family members.

Initially, 8 outlets were involved namely: -

1. Water World, Melaka
2. Wet World Pedas, Negeri Sembilan
3. Pandanusa, Pulau Besar, Melaka
4. Gunung Ledang Resort, Johore
5. Anjung Jeti Gala Frontier, Melaka
6. Klebang Boat Explorer, Melaka
7. Klebang Beach Resort, Melaka
8. Malacca Shah Beach Resort

All these outlets were combined under one theme called the 'Fun & Splashy Destinations' with the motto 'Malacca & Neighbouring Attractions'.

At the time, its main target market was Malacca itself especially the Government Sectors, Banks, Schools and Commercial Sectors. With special discount rates offered, attractive and colourful brochures with the latest outlets' information aroused the interest of individuals and families to join in the Maya Card holders with the latest information on the outlets faster. For the first six months, the number of Maya Card holders had touched 4,000 people.

First Additional Outlet

MWSB always ensures that all outlets involved in this program would offer their best services to Maya Card holders. Following the overwhelming support and demand from its valued customers, MWSB has increased the number of outlets so that every Maya Card holders receive the best additional service under this program. On 1st November 2000, MWSB added 6 more outlets, making the total participating outlets to fourteen(14). The additional outlets are:

1. Desa Water Park, Kuala Lumpur
2. Pandan Safari Lagoon, Kuala Lumpur
3. Batu Pahat Wet World
4. Riviera Bay Resort, Melaka
5. A Famosa Resort, Melaka
6. Tanjung Bidara Resort, Melaka

Second Additional Outlet

Demands from Maya Card holders and other water destination outlets encouraged MWSB to add more outlets to its list in this program. On the 1st February 2001, the company added ten(10) more outlets, bringing the total of participating outlets to twenty-four(24). The latest additional outlets are:

1. Adventure Island, Penang
2. Residence Inn, Cherating, Pahang
3. Impiana Resort, Cherating, Pahang
4. Sri Sayang, Penang
5. Singgahsana Stong Garden, Kelantan
6. Pantai Cahaya Bulan Perdana Resort, Kelantan
7. Kondo Langkawi Istana
8. Langkawi Watersport (Keng Chuan)
9. City Villa, Kuala Lumpur
10. Aseania Resort, Langkawi

Promotions Executive

MWSB has appointed Promotion Executives to visit selected areas to promote this program. Every Promotion Executive was trained by fully experienced marketing trainers in order to ensure that the concept in Maya Program are well understood and fully accepted by the users. The expected result was achieved, as within one year (06/2000 - 06/2001), the number of participants shot to 12,000 people. Roughly, if one Maya Card can used to bring 5 individuals, then 12,000 Maya Card holders will enable up to 60,000 people to spend their vacation at these participating outlets. For its second year (07/2001 - 07/2002), MWSB is forecasting that the number of Maya Card holders should reach 24,000 members.

Area Coordinator

As the number of outlets grew due to the high customer demand, MWSB needs to have branch offices outside of Melaka to ensure that market and good services are maintained. Therefore, the Area Coordinator system is introduced. These Area Coordinators serves to carry out MWSB's marketing system similar to that in the head office in Melaka. New members who wish to apply for the Maya Card can easily directly contact the Area Coordinator and details regarding the Area Coordinator can be accessed through the website, in the Area Coordinators' column.

Website

To facilitate the Maya Card holders in obtaining the latest information and outlets, MWSB launched its website, www.rainmaya.com. This website enables the members to obtain faster and latest information about the company and the outlets. This website has detailed information on the company, products for sale, list of Area Coordinators and how to contact them, new membership forms, and email access to the company. Since rainmaya.com was surfed by more than 10,000 people, mainly those who are very keen on vacations, it has been a very good medium to channel information on tourism. Therefore MWSB has also reserved a special column for tourism new and activities in Malacca in this website.

Maya Card's Expiry Date

The expiry date for Maya Cards is as stipulated on the Maya Card. Maya Card holders can always renew their membership after one year usage with much lower prices, and possibly additional outlets as well.

There are two phases in renewing a Maya Card each year. First phase Maya Card holders whose membership is valid up to 12/2001 and second phase Maya Card holders whose membership is valid up to 06/2002.

Renewing the Maya Card

Maya Card holders can renew their membership in four ways that is: -

1. Registration through Promotion Executive;
2. Send back the Card Renewal Form to the company;
3. Print the Card Renewal Form from the Website; and
4. Write a renewal letter to the company

1. Registration through Promotion Executive

Maya Warisan's Promotion Executive will return to the original promotion location where promotions were launched earlier. Members can renew their membership through these Promotion Executives.

2. Send back the Card Renewal Form to the company

Maya Warisan Sdn. Bhd. will mail renewal forms to all Maya Card holders at their registered address. This form should be filled up and sent back to the company together with payment by Postal orders or they may deposit the payment straight to the company's account.

3. Print the Card Renewal Form from the Website

Maya Card holders can also print the renewal form through our website at www.rainmaya.com. The renewal form is to be sent back to the company together with payment by postal orders or bu depositing straight to the company's account.

4. Write a renewal letter to the company

Maya Card holders can also write a letter to renew their membership direct to the company. All the information required should be stated together with the payment.